Corporate Training Programs
Human Resources (HR) Management
This four-part training program focuses on developing change in management processes, contributing to business planning and execution, ensuring the alignment of HR strategies and employee competencies with present and projected organizational needs, and increasing the quality of services to internal consumers.
HR for Non-HR Executives
This training program prepares non-HR Executives by introducing the basics of the modern structural framework of human resources. Attendees will learn to understand and master HR management to optimize personnel to create a long term environment of excellence.
Train the Trainer
This three-day training program prepares attendees to plan and deliver a structured and logical "off-the-job" training session, apply Adult Learning Principles, create and deliver icebreakers and energizers, achieve trainee participation through effective question techniques, use questions as a learning tool, understand group handling techniques, understand the four levels of evaluation and create a level one evaluation, use flipcharts, OHT, PPT, video, audio, and handouts to enhance training delivery.
Behavioral Interviewing
In this training you will learn to define Behavioral Interviewing, evaluate the advantages of Behavioral Interviewing over traditional interviewing, identify critical skills needed from a candidate based on the job description, develop appropriate behavioral questions, utilize a matrix to aid in consistently evaluating candidates' skills and behaviors.
Performance Management
This training program covers effective planning and management of staff performance, how to enhance the accuracy of appraisal, boost the confidence of the evaluator, and understanding the performance management process and its tools.
Proactive Leadership
This four-day training course adopts a highly participatory approach to encourage exploration of personal performance and develop a proactive style of leadership. It examines the principles of leadership and increases self-awareness of skills and qualities through feedback, provides a comprehensive base of knowledge and understanding of managerial competencies and feedback on their usage, identifies personal development needs in order to become a more effective leader.
Team Management
In this two-day training course participants will acquire a basic knowledge and understanding of applying Belbin's methodology, learn the importance and benefits of effective communication, identify the challenges to building a high performance team, and learn to set up team action plans.
Stress Management
This program helps participants to understand the basic philosophy of pressure, master effective methods of pressure management, learn to control and understand one's own emotional state, and learn to work happily.
Conflict Management
This program helps participants to understand the positive and negative effect of conflicts, master the correct method and strategy to deal with conflicts, understand the principles of conflict, and to learn that positive conflict is good to maintain a vigorous company.
Change Management
This program assists participants in changing their vision, having an open mind, understanding correctly the potential opportunity in change and learn how to manage the change so as to reduce its impact, and achieving change with the best result.
Project Management
This program focuses on the fundamentals of project management and its tools.
Cross Cultural Understanding
This two-day program teaches participants to understand how cross cultural issues manifest in the workplace, provides coaching on skills including communication, time management, assertiveness, and conflict resolution, develops skills and approaches to deal with cross cultural issues, and offers issues specific to Chinese culture.
Effective Communication
This program covers the principles of effective team leadership through communication, building relationships among team members, and an emphasis on establishing performance expectations, giving recognition, and delivering constructive feedback.
Presentation Skills
In this two-day program, participants will learn to define the principal objectives of a presentation, organize a presentation in a systematic and professional manner, present information coherently, use techniques to get and maintain audience attention, use appropriate visual aids to convey a message, and get feedback on a presentation to improve future performance.
Negotiation Skills
Participants in this program will gain an understanding of key negotiation principles, learn to effectively prepare for successful negotiations, identify and assess negotiation powers to develop effective strategies, learn to effectively lead negotiations and manage negotiation teams, and achieve true win-win results.
Time Management
Participants in this two-day program will learn to analyze how they currently organize themselves, identify practical approaches to manage time more effectively, determine priority, identify time wasting activities, increase effectiveness and reduce stress.
Business Etiquette and Professional Image
This program introduces appropriate greeting and body language, how to make a self introduction and introduce others, effective communication and listening skills,
Customer Focused Selling
This program helps participants to develop a customer focused sales culture by understanding the concepts required to drive change in customer focused sales, using a simple framework for structuring proactive sales interactions with customers, providing a better understanding of products and profit relationships, effective communication tools, and illustrating practical steps and procedures for up-selling and adding on.
Service Excellence
This program explains the elements of the service excellence concept, describes the six essential categories of body language, identifies the actions that positively impact guest satisfaction, and explains perception and its application to your advantage in customer service.
Shift Management
This program explains how to develop an effective shift management pattern, reviews commonly encountered shift management challenges, problems, and regulatory constraints, and illustrates the need for balance between the human and financial aspects of shift operation management.
Supplier Audit
This program starts with explaining the classifications of suppliers and reviews the methodology of supplier audit with respect to quality and reliability. Additionally, methods of distinguishing superficial quality compliance from genuine compliance will be discussed.
Marketing Management
This course teaches effective marketing management skills to help establish an excellent sales team to gain higher profits, solve problems, and increase market competitiveness.
Market Strategy and Planning
This program prepares attendees to analyze the market and predict change, improve competitive advantage and growth opportunities, prepare strategic plans to fit the development of their enterprise, and master the skills necessary to apply strategic plans.
Distribution Channel Management
This program prepares experienced sales professionals to solve problems and improve overall management ability through mastery of distribution channel management skills.
Key Client Management
This program teaches attendees to develop and manage key clients, build a sound relationship, and maintain competitiveness.
Professional Sales Skills
This program covers professional sales procedures by applying case studies to familiarize the attendees with the appropriate sales procedure to establish a professional image and cultivate good communication skills.
Telephone Sales Skills
This program improves the overall telephone marketing skills of a telephone salesperson by exercising and enhancing marketing skills.
5S Management Systems
This program focuses on reducing problem areas and decreasing waste to achieve cost reduction by promoting an orderly, comfortable work environment.
Production Site Management
This program improves understanding of site management issues including progress, cost, quality, and personnel as well as coordination issues to solve problems and collaborate effectively.
